Artificial Intelligence

Last updated: June 2026

Definitions

Below are the definitions for a few key terms often used when discussing AI.

Artificial Intelligence (AI)

A broad term for digital technology that can perform tasks that require “intelligence”, such as reasoning, making decisions, learning from mistakes, communicating, and problem solving.

Algorithm

A set of instructions or rules that a computer (including smartphones) uses to complete a task.

Generative AI (GenAI)

A type of AI that generates text, images, audio, video, or other media based on user prompts using machine learning. Chatbots are a common example of generative AI.

Hallucinations

Responses from large language models such as ChatGPT that seem plausible but are inaccurate. An example would be a citation for a book that doesn’t exist.

Large Language Models (LLMs)

A foundation model, which is a type of machine learning model trained on vast amounts of data. LLMs are trained on massive amounts of text to carry out language-related tasks. Google Translate and ChatGPT are both examples of LLMs.

Machine Learning

A type of AI that uses algorithms to ‘learn’ without all of it’s instructions being explicitly programmed. Examples include LLMs (see above), virtual assistants like Alexa, and facial recognition.

Further terminology

The glossaries below go into further detail and list more technical terms.

Guidance and statements

AI in healthcare

AI for study

If you are currently studying, your university may have a policy regarding the use of AI in assignments.

Ethical considerations

Examples of AI tools

Below are some examples of tools that use AI. Do not enter patient identifiable information into any generative AI tool as this would be a data breach.

Research tools

  • Ask Trip – Trip has an AI search tool that uses a large language model (LLM) to produce answers to clinical questions from the Trip Medical Database. Responses will include citations that link through to articles and guidance. You can also search other clinical questions that have been previously asked. Log in using your NHS Athens account to access Trip Pro.
  • Elicit uses machine learning and natural language processing (NLP) to help you find relevant research papers. It will then summarise the paper and extract key information such as formulas or statistical tests.
  • Consensus also uses machine learning to identify research papers that will answer a specific research question. Based on the result of the papers it will provide a ‘consensus’ answer to your research question. It only searches for published research via Semantic Scholar so it is more reliable that the GPT tools. There is currently a 6 month lag of data due to indexing – this is good as there is indexing.

Chatbots

  • Microsoft Copilot uses GPT-4 (a LLM) to answer questions in a conversational way. Copilot can generate images using Dall-E 3, a text-to-image generator created by OpenAI. Images generated, such as anatomical images, may not be accurate. Make sure you’re logged in to your NHS Microsoft account (the same as your NHSmail account) to access a more secure version of Copilot.

Important: While we have listed some other examples of AI chatbots below, Microsoft Copilot is the only GenAI tool currently approved for Trust use. This is because Copilot sits within the national NHS.Connect environment. For more information about using Copilot at work, view East Cheshire’s GenAI policy (available to Trust staff only).

  • ChatGPT is a LLM chatbot developed by OpenAI. GPT = Generative Pre-Trained Transformer. It is trained on a massive dataset of text and code and can generate human-like text in response to a wide range of prompts and questions.
  • Gemini is a LLM chatbot developed by Google. It will answer questions in a similar way but it is trained on a dataset that includes both text and code (GPT is trained on text only).