Patient Information

Last updated: October 2025

This page contains links to resources to help patients find and assess good quality health information.

⚠️Caution: You should always discuss information you have found online with the healthcare team who are looking after you. Never start or stop a course of medication or treatment without talking to your doctor first.

Finding health information

Below are some sources of health information.

Organisations

For information on conditions and treatments, specialist websites will be a useful resource. These are often run by charities, for example: British Heart FoundationMacmillanAge UK. You can find a list of organisations that have been certified by the Patient Information Forum here.

Your NHS account

You can access your NHS account online or through the NHS app. With your NHS account, you can order repeat prescriptions, manage your appointments, and view your health record including test results. You can get help setting up your NHS account through your local library. You can find information about Cheshire East libraries here.

Free evidence-based resources

The resources below are aimed at healthcare staff but are accessible to everyone.

Easy read guides

Below are links to easy read health guides and patient information leaflets, written for people with a learning disability or autistic people.

Translated patient information

Information available in languages other than English.

Websites

  • Access to Research: free access to academic articles through public libraries.
  • The Brain Charity: information on a wide range of neurological conditions.
  • Contact: information, advice and support for families with disabled children.
  • Great Ormond Street Hospital: information on children’s health.
  • Health Talk: personal stories on living with a range of conditions.
  • Lab Tests Online UK: information about common tests used to diagnose and treat different conditions.
  • Medicines for children: information on medicines your child may have been prescribed, and tips on giving medicine to children.
  • Recovering from surgery: information from the Royal College of Surgeons to help you make a speedy recovery after surgery.
  • What? Why? Children in hospital: a UK charity helping children and parents prepare for hospital, includes videos to help prepare children for various procedures.

Understanding and assessing health information

Medical terminology

Fact checking

Below are some resources on fact checking health information you find online or see in news articles.

Spotting fake news

A poster with information on how to spot fake news
  • Consider the source: click away from the story to investigate the site.
  • Read beyond: headlines can be intentionally outrageous to get clicks, read the story beyond the headline.
  • Check the author: do a quick search on the author. Are the credible? Are they real?
  • Supporting sources: if the article or page lists their sources, click through to check in the information given there actually supports the story.
  • Check the date: reposting old news stories doesn’t mean they’re relevant to current events, and they could have outdated information within them.
  • Is it a joke: if it seems too outlandish, it might be satire. Research the site to be sure.
  • Check your biases: consider if your own belief could affect your judgement.
  • Ask the experts: consult a fact checking site or you can ask a librarian for help.

Videos

Video: 7 Ways to check you can trust health information with Virginia Chachati